Finding the Right Answer Quickly
We've organised this FAQ around the questions that come up most from players in Dhaka and across Bangladesh — account setup, wallet deposits, withdrawal verification, and getting back into your account on mobile. Each answer is written to give you the actual step, not a pointer to somewhere else. If your question is about a bKash deposit that hasn't reflected, a Nagad
transfer you're waiting on, or a Rocket withdrawal that needs verification, scroll to the relevant section below. For anything not covered here, our support team is reachable directly. We keep this page updated when our processes change, so the steps you read here match what you'll actually see in your account.
- bKash
- Nagad
- Rocket